Here at New Spirit Naturals Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We collect your information when you register an account with us. This can include your name, address, date of birth, name of your spouse, company name, phone number, mobile phone number, email address, VAT registration number and the name of the person who referred you to us. This information is stored securely on our ordering system and securely on an encrypted internal data base and accessed solely by employees (data processors) of New Spirit Naturals Ltd and New Spirit Naturals Inc (data controllers). We will store this information for as long as you hold an account with us and you can request to close your account and have all your information deleted at any time by emailing us at ukonline@newspirit.com or phoning us on +44 (0) 1189 892 511.

We provide your name, address and sometimes your phone number to courier companies and courier booking agents solely that they can deliver your orders to you.

We will never pass your information on to any third parties for marketing purposes. However, from time to time we would like to contact you with details of our special offers and other promotions we provide. We will only do this if you consent to it. You can opt out at any time from receiving this information by emailing us at ukonline@newspirit.com or phoning us on +44 (0) 1189 892 511 or using the unsubscribe option on the emails. Your personal information may be shared with members in our group of companies (New Spirit Natural Ltd and New Spirit Naturals Inc) only if you agree.

You can request at any time to know what personal information we have about you on our data bases and to update this information by emailing us at ukonline@newspirit.com or phoning us on +44 (0) 1189 892 511.

If you are unhappy about the way we are handling your personal information you can contact the Information Commissioners Office at www.ico.org.uk – phone: 0303 123 1113.